Terms and Conditions

Introduction

By using our website at askape.com (including all associated sites) or our services ("Ape AI," "we," "us," or "our"), you agree to these Terms and Conditions ("Terms"). If you do not agree, please do not use Ape AI. Ape AI is the property of Sherlock Technologies Inc., doing business as Ape AI.

Services

Ape AI provides a financial analysis solution powered by large language models (LLMs) to deliver insights based on data from third-party providers. Analysis is generated using natural language processing and is intended for informational purposes only.

Changes to Terms

We may update these Terms at any time by posting a new version on our Website. Continued use of Ape AI after changes signifies your acceptance of the updated Terms. The most current version is always available on our Website.

Changes to Services

We may modify, suspend, or discontinue any service or feature of Ape AI without notice. We do not guarantee backward compatibility of our services or Application Programming Interface (API).

Ownership and License

Intellectual Property

Unless otherwise stated, all rights, titles, and interests in Ape AI, including content, data, and information in all formats, languages, and media, are owned by Sherlock Technologies Inc., our affiliates, or our Data Providers (as defined in the Disclaimer Regarding Content section). This includes all copyrights and trademarks.

All data provided by Interactive Data (IDCO) is owned by IDCO, our affiliates, or our Data Providers, as applicable.

License Restrictions

Content and market data on Ape AI, including charts, alerts, and webhooks, are licensed for display-only use for personal or internal business purposes. Non-display usage, such as automated trading, algorithmic decision-making, order generation, price referencing, order verification, smart order routing, or use in operations control or risk management, is strictly prohibited.

Third parties are prohibited from creating, offering, or operating products or services that:

  • Use Ape AI data for non-display purposes, such as automated trading or algorithmic processes.
  • Facilitate or enable prohibited uses of Ape AI data.
  • Claim compatibility with Ape AI features (e.g., webhooks) for prohibited purposes.

Sublicensing, assigning, transferring, selling, or distributing Ape AI content for compensation is forbidden without prior written consent from Ape AI and relevant Data Providers. Copying, decompiling, disassembling, or creating derivative works from our software or documentation is also prohibited.

Enforcement

We reserve the right to enforce these Terms through audits, investigations, or legal actions, including account termination, blocking access, injunctive relief, or damages, to protect our intellectual property and maintain service integrity.

Attribution

You may use snapshots of Ape AI charts in analysis, press releases, books, articles, blog posts, educational sessions, or video broadcasts, provided clear attribution to Ape AI is included. Attribution must state, for example, "Charts by Ape AI" or "Charting platform provided by Ape AI," with a minimum font size of 10pt (13px or 3.4mm). Snapshots generated via the "Snapshot" button include required attributions.

Using Ape AI products or widgets on external resources without proper attribution is prohibited. Violations may result in permanent bans or legal actions, including cease-and-desist orders, injunctions, or fines.

Third-Party Sites and Advertisers

Ape AI may include links to third-party websites, which may contain objectionable, unlawful, or inaccurate content. We are not liable for activities on these sites and do not endorse their content or services. Any dealings with advertisers on Ape AI are between you and the advertiser, and we are not liable for any resulting loss or claim.

Unauthorized soliciting on Ape AI is prohibited and may lead to penalties, including temporary or permanent account bans and legal action.

Disclaimer of Warranties

Ape AI and its services, content, materials, and products are provided "as is" and "as available." We make no representations or warranties regarding accuracy, reliability, completeness, or suitability of the information. We do not guarantee uninterrupted or error-free service, nor do we ensure freedom from loss, corruption, viruses, hacking, or other security issues. You use Ape AI at your own risk, and you are solely responsible for any damage or loss resulting from such use.

Information from Data Providers (e.g., exchanges, news providers, market data providers like NYSE, NASDAQ, or CME) is believed reliable but not guaranteed due to potential human or mechanical errors. We assume no liability for third-party scripts, indicators, or content, which you use at your own risk.

Disclaimer Regarding Investment Decisions

Trading securities, commodities, or other investments involves significant risk and should be guided by qualified financial professionals. Day trading, in particular, carries high risks of substantial losses. We are not liable for any loss or damage resulting from trading or investment decisions based on Ape AI information or services. You should assess whether trading is suitable for your financial situation.

Disclaimer Regarding Hypothetical Performance

Hypothetical performance results have inherent limitations and do not guarantee actual results. They are prepared with hindsight, do not involve financial risk, and cannot account for real-world factors like loss tolerance or adherence to trading programs. Actual trading results may differ significantly, and we are not liable for any discrepancies.

Registered Users

Certain features, such as saving or publishing charts or commenting, require registration. By registering, you confirm your agreement to these Terms by clicking "Register Now," "Submit," or similar buttons. You represent that you are of legal age to form a binding contract and are not barred from using Ape AI under applicable laws.

You agree to provide accurate, current, and complete registration data and to update it promptly. Providing false or incomplete information may result in account suspension or termination. You warrant that you have all necessary intellectual property rights for content you submit and that it does not infringe third-party rights. We may remove content suspected of violating these Terms without notice.

Derived Data

Our proprietary derivation process transforms raw market data using a two-factor method (based on trading volume, a randomized variable, and a maximum offset) to produce displayed prices for non-professional clients. Raw data is not accessible to clients and cannot be reverse-engineered. All markets are processed through the same derivation engine.

Access and Security

You are responsible for maintaining the confidentiality of your username, password, and email address used to access Ape AI. You must notify us immediately of any unauthorized use or security breach and ensure you log out after each session. We are not liable for losses or damages due to your failure to comply with these obligations.

Payment and Cancellation

  • Billing: Subscriptions are billed in US dollars, either monthly or annually, via automatic charges to your bank card. Transactions are processed by Sherlock Technologies Inc., though local subsidiaries may collect payments in certain regions.
  • Free Trial: A 7-day trial is available for select plans. If not canceled before expiration, it converts to a paid monthly or annual plan. No refunds are available for monthly plans, even if canceled immediately after auto-conversion. Annual plan refunds are available within 14 days of automatic renewal or post-trial payment, provided no chargeback or dispute is filed.
  • Cancellation: Subscriptions are recurring until canceled via the billing section of your Profile Settings. Email or support ticket requests are not sufficient. Canceled subscriptions remain active until the next billing date, after which they stop if no payment is received.
  • No Refunds: Initial payments, monthly renewals, or plan upgrades are non-refundable. Annual renewals are refundable within 14 days of payment.
  • Bans: No refunds are provided if banned for violating our House Rules, as subscription features remain available during bans.
  • Taxes: Sherlock Technologies Inc. is registered for tax purposes in Delaware, USA.

Feedback

By submitting ideas, content, suggestions, or proposals ("Contributions") via our contact or feedback pages, you agree that:

  • Contributions are non-confidential and non-proprietary.
  • We may use or disclose Contributions for any purpose without obligation.
  • Contributions become our property without compensation.
  • We may already have similar ideas under consideration.

Indemnification

You agree to indemnify and hold Ape AI, its subsidiaries, affiliates, officers, agents, employees, partners, and licensors harmless from claims or demands, including reasonable attorneys' fees, arising from your content, use of Ape AI, violation of these Terms, or violation of third-party rights. This obligation survives termination of your use.

You release Ape AI from claims or damages arising from disputes with other users.

Termination

You may delete your account via Profile Settings. Upon deletion, personal data will be removed, except for data integrated into our systems (e.g., communications, published Contributions) retained for platform integrity, auditing, security, or other legitimate purposes (see our Privacy Policy).

We may terminate, suspend, or limit your account or access without notice for reasons including:

  • Breaching these Terms or related agreements.
  • Law enforcement or government requests.
  • Service modifications or discontinuance.
  • Technical or security issues.
  • Inactivity or fraudulent/illegal activities.

We are not liable for any resulting loss or damage.

Emails

By creating an account, you consent to receive marketing materials, service notices, or special offers via email. You may unsubscribe using the link provided in emails.

Third-Party Software

Our services may include third-party software components, governed by the providers' terms and privacy policies, not these Terms or our Privacy Policy. We disclaim any warranty or liability for third-party software.

Scripts

You warrant that you have all intellectual property rights for scripts you create and that they do not infringe third-party rights. You are solely responsible for your scripts, and we are not liable for their use or misuse by you or others.

By publishing a script, you grant us a worldwide, irrevocable, royalty-free license to publish, display, or share it (including source code for open scripts or access for invite-only scripts). Scripts without a specified license are licensed under the Mozilla Public License 2.0. We may remove scripts suspected of violating these Terms without notice.

Publications

Publications on Ape AI are not financial, investment, or trading advice or recommendations. Authors' views are their own, and we make no warranties regarding their accuracy or completeness. We are not liable for losses from investments based on these publications, which carry no guarantee of profit or limited losses.

Limitation of Liability

To the fullest extent permitted by law, Ape AI, its affiliates, subsidiaries, officers, directors, employees, agents, partners, and licensors are not liable for direct, indirect, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, data, or other intangible losses, arising from:

  • Use or inability to use our services or software.
  • Changes or cessation of services.
  • Use, disclosure, or display of your content.
  • Unauthorized access or alteration of your data.
  • Deletion, corruption, or failure to store or transmit data.
  • Third-party statements or conduct.
  • Any other matter related to our services.